Privacy policy

Last Updated: 14, May 2026

At Wow Clothing Store, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

Information We Collect

When you interact with our store, we may collect:

Information You Provide

  • Name
  • Phone number
  • Email address
  • Shipping & billing address
  • Payment information
  • Order history and preferences

Information Collected Automatically

When you browse our website, we automatically collect:

  • IP address
  • Device and browser information
  • Pages viewed and actions taken
  • Cookies and tracking identifiers

This helps us improve store performance and customer experience.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Send order updates and shipping notifications
  • Prevent fraud and unauthorized transactions
  • Improve products, services, and website performance
  • Send marketing offers (only when permitted)

Placing an order means you consent to transactional communication related to that order.

Payments & Transaction Security

All payments are processed securely through trusted payment gateways.

We do not store full card details on our servers.

Payment partners may independently process data according to their own privacy policies.

Marketing Communication

You may receive:

  • Order updates
  • Promotional emails
  • WhatsApp/SMS offers
  • New collection announcements

You can unsubscribe anytime using:

  • Email unsubscribe link
  • Reply STOP on SMS/WhatsApp
  • Contacting customer support

Cookies & Tracking Technologies

We use cookies to:

  • Remember cart items
  • Improve browsing experience
  • Measure advertising performance
  • Show relevant product recommendations

You can disable cookies through your browser settings, though some features may not function properly.

Information Sharing

We only share data when necessary to operate our business:

  • Shipping and logistics partners
  • Payment processors
  • Marketing and analytics providers
  • Legal authorities when required by law

We never sell customer personal data.

Order Fraud & Security Monitoring

To protect customers and prevent misuse:

  • Orders may undergo verification checks.
  • Suspicious transactions may be cancelled or refunded.
  • Accounts showing abuse, repeated returns, or fraudulent activity may be restricted.

This protects both customers and our store ecosystem.

Data Retention

We retain customer information only as long as necessary for:

  • Order fulfillment
  • Legal compliance
  • Accounting and dispute resolution

You may request deletion of your data subject to legal obligations.

Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete stored data (where legally permitted)
  • Opt out of marketing communication

Contact us anytime for assistance.

Third-Party Services

Our store may use third-party tools including analytics, advertising platforms, and apps integrated with Shopify.

These providers may collect information according to their own privacy practices.

We recommend reviewing their policies separately.

Children’s Privacy

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.

Policy Updates

We may update this Privacy Policy periodically to reflect:

  • Legal requirements
  • Operational changes
  • Service improvements

Updates become effective immediately upon posting.

Contact Information

For privacy-related questions or requests email us: support@wowclothingstore.com